Frequently Asked Questions Q: WHO SHOULD I CALL IN A CRISIS? A: Every Department of Mental health region has an Emergency Services Team that is available 24 Hours aday/7 days a week to assist in psychiatric emergencies. Call 781-769-8674 or 1-800-529-5077 for the Southwest Suburban catchment area. Q: WHAT SERVICES DOES THE DEPARTMENT OF MENTAL HEALTH PROVIDE? A: Services offered vary among Department of Mental Health site offices. You will need to contact your local office for specific information. A state wide list of services can be found online at www.massachusetts.DMH.list Q: WHAT CAN BE DONE WHEN A PERSON REFUSES HELP? A: Take care of the crisis first. If anyone is unsafe. CALL THE CRISIS TEAM Remember you are dealing with a very complex situation. There are no easy answers. This website can help with specific information. Your DMH regional offices can help you find the resources to fit your particular situation. Q: WHAT SERVICES ARE AVAILABLE FOR FAMILIES? A: The National Alliance for the Mentally Ill (NAMI) 781-938-4048 Family to Family is a free 12-week course for family caregivers of individuals with severe mental illnesses that discusses the clinical treatment of these illnesses and teaches the knowledge and skills that family members need to cope effectively. |
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