Welcome to MentalHelpInfo.org,
This website is hosted by the Massachusetts Department of MentalHealth Southwest Suburban Site Board. All of our members are volunteers for the Department of Mental Health. Our primary purpose is to educate and advocate for those who suffer from mental illness. Our site board is made up of consumers of mental health services, families, and friends of the mentally ill. This site will connect you to a broad range of mental health topics including mental health videos. We have put together a list of frequently asked questions to help you get started.
FREQUENTLY ASKED QUESTIONS:
1. WHO SHOULD I CALL IN A MENTAL HEALTH CRISIS?
If you believe you are having a mental health crisis, call 911 or go to your local emergency room.
Sources for help for urgent mental health situations:
Every Massachusetts Department of Mental Health region has an Emergency Services Team that is available 24 hours a day/7 days a week to assist in psychiatric emergencies. There are 21 ESPs, covering every city and town across the Commonwealth, which provide community-based behavioral health crisis assessment, intervention, and stabilization services, 24 hours a day, 7 days a week, 365 days a year. Riverside provides 24-hour emergency mental health assistance to families in many parts of Massachusetts. They help families identify the appropriate steps and services for dealing with mental health crises and provide psychiatric evaluations for children and adults.
Riverside Emergency Services, 1-800-529-5077
2. Where can I go for help?
4. Should I try to work?
Sometimes people with mental illness hear the message from well meaning friends or family that they can not/should not work. Remember that friends or family are often concerned for and worry about their loved ones getting sick. Remind them that work is a very positive thing. Without the right supports, the stress of working may have precipitated a past hospitalization. It is important for everyone to remember that things change. With the right support network and a good understanding of the things that can cause stress, many can work without going into the hospital. Many people with mental illness feel so sedated from medications that they can't imagine having the energy to work. Discuss this with your doctor, and remember the sedating effects of many medications can be overcome with increased activity.
Many worry about missing appointments with therapists or doctors if they go to work. For most the work will only be part time. With good planning, appointment times can be changed to fit into a work schedule.
Fear of failure, who would hire me? The local vocational programs, HIRE, NRH, Elliot House, MRC specialize in helping people get jobs. This is what these programs do best; they know all the tricks to use to make sure an application/resume looks great. Fear of loss of entitlements is very real and powerful Be knowledgeable about the effects working can have on your entitlements.
Make an appointment with the entitlements specialists in your area's local work programs are a good first place to start. Remember, not all the benefits of working are about money. Here is a list of the benifets of working:
1. People who work feel good about themselves.
2. Many people meet their significant others at work or a work function.
3. Many companies offer an employee discount or meal plan.
4. Working gives your day purpose and something different to think about.
5. In the United States most people introduce themselves and then mention what they do for a living - when you have a job you have an identity.
6. Friday and the week-end have meaning again.
7. A good day at work gives you a real sense of achievement.
And then of course there is the PAYCHECK!!
If you are receiving benefits and are concerned about how your services may be impacted by having a job, Mass Rehab Counselors and Department of Mental Health ("DMH") Case Managers have a great deal of information about entitlements; make an appointment to see them. Some helpful phone numbers:
Neponset River House:
Department of Mental Health:
Mass. Rehabilitation Commission:
12. WHAT SERVICES DOES THE DEPARTMENT OF MENTAL HEALTH PROVIDE?